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Technical Assistance Interventions Contact Person

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The resource will be responsible for managing and sorting service requests, scheduling installation and maintenance appointments, and ordering spare parts.
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Main activities

  • collect requests for intervention made by customers
  • assign appointments to colleagues in the technical area for installations and maintenance
  • monitor each technician's workload to correctly assign tasks
  • act as a point of contact for customer needs
  • monitor spare parts inventory levels, place orders, and invoice materials.

Requirements

Essentials/Must have

  • At least 1 year of experience in the role, preferably in a technical/spare parts context
  • Autonomy with the Italian and German languages
  • Excellent interpersonal, organizational and communication skills.


Preferential/Nice to have

  • Knowledge of Autocad is appreciated for understanding drawings and spare parts
  • Experience in the plumbing and heating/HVAC sector is welcome
  • Technical or economic degree.

Benefits

Meal vouchers from €8.

Compensation Package

The position is expected to be permanent, full-time, with a gross salary of approximately €35,000.

Workplace

Bolzano

Company

Our client company is part of an international group and operates in the domestic and industrial heating systems and equipment sector.

Keywords


#TECHNICALASSISTANCE #HEATING #SYSTEMS #WEPRAXI #PRAXIHR #PRAXI


Ref. SP35274

Disclaimer:

PRAXI SpA (MLPS Authorization 13/I/0003868/03.04) believes that diversity and inclusion are key elements for the success and sustainability of organizations. We are committed to creating an inclusive work environment that promotes equal opportunity and respects the diversity of backgrounds, experiences, and opinions of our employees, partners, and customers.

We are committed to ensuring that all stages of the recruitment and selection process are conducted fairly and transparently, based solely on the skills, qualifications, and experience of applicants. Furthermore, we are committed to using neutral and inclusive language in our communications to avoid any form of gender discrimination or bias.

PRAXI SpA guarantees the rights provided for by the Privacy legislation and specifies that it will use the information received for the sole purposes of recruitment and selection of personnel.

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Key Points

JOB TITLE - Project Code
Technical Assistance Interventions Contact Person - SP35274

Organizational Project
The figure reports to the Head of the branch

Team Management
Does not coordinate resources

Work Mode
on-site + travel

Project Team

Consultant Silvia Bernardi and Researcher Giulia Trivellato manage this professional opportunity.
Only applications received through this link will be considered.
PRAXI, Via N. Tommaseo, 76/D, 35131 Padua
Find Silvia Bernardi and Giulia Trivellato on LinkedIn