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Retail Operations Manager

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Ensure the performance and development of the store network and production facilities, coordinating Store Managers and ensuring operational quality, product focus, and a consistent customer experience.
APPLY

Main activities

• Ensure the economic, operational and qualitative results of the company (10 sales outlets, 2 production laboratories);

• Coordinate, support and develop Store Managers, promoting autonomy, concreteness and rapid decision-making;

• Define and monitor objectives, performance indicators and improvement plans;

• Ensure consistent standards of service, organization, management and product enhancement across the entire network;

• Oversee the organization of work and the sizing of staff, in collaboration with the HR function;

• Strengthen the connection between sales outlets, laboratories and central functions, translating the company strategy into operational actions;

• Support network development and new openings, safeguarding brand identity, quality and sustainability of growth;

• Promote a management culture oriented towards people, customers and performance.

Requirements

Essentials/Must have

• Significant experience in managing a retail network and coordinating Store Managers;

• Proven ability in economic and operational management, reading of performance indicators and implementation of corrective actions;

• Concrete leadership, decision-making ability and aptitude to operate with a strong presence in the field.


Preferential/Nice to have

• Experience in the food retail, bakery, catering sectors or in premium contexts with high attention to the product;

• Experience in entrepreneurial companies or in the growth and structuring phase;

• Knowledge of the organizational and management dynamics of networks with multiple sales outlets;

• Sensitivity to product quality, customer experience and brand identity;

• Ability to develop managerial skills and internal succession.

Benefits

Benefits to be defined with the company.

Compensation Package

National Collective Bargaining Agreement for the Commerce Sector, Executive classification and remuneration package of around €60,000 gross per year plus a significant bonus and stock option plan

Workplace

Milan

Company

A Milanese company, part of a rapidly growing group, operating in the high-quality bakery sector.

An original entrepreneurial project, based on direct production, the centrality of the product and a sustainable growth model

Keywords

#WEPRAXI #PRAXIHR #PRAXI #RETAILOPERATIONS #FOODRETAIL #BAKERY #STOREMANAGEMENT #MILAN






Ref. SP40507

Disclaimer:

PRAXI SpA (MLPS Authorization 13/I/0003868/03.04) believes that diversity and inclusion are key elements for the success and sustainability of organizations. We are committed to creating an inclusive work environment that promotes equal opportunity and respects the diversity of backgrounds, experiences, and opinions of our employees, partners, and customers.

We are committed to ensuring that all stages of the recruitment and selection process are conducted fairly and transparently, based solely on the skills, qualifications, and experience of applicants. Furthermore, we are committed to using neutral and inclusive language in our communications to avoid any form of gender discrimination or bias.

PRAXI SpA guarantees the rights provided for by the Privacy legislation and specifies that it will use the information received for the sole purposes of recruitment and selection of personnel.

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Key Points

JOB TITLE - Project Code
Retail Operations Manager - SP40507

Organizational Project
Reports to Company Management

Team Management
Coordinates the Store Managers and, indirectly, the population of the sales outlets and production laboratories

Work Mode
On-site and locally, with a constant presence in the Milanese sales outlets

Project Team

Consultant Francesco Rossi and Researcher Maurizia Lolli manage this professional opportunity.
Only applications received through this link will be considered.
PRAXI, Via Marconi, 71, 40122 Bologna
Find Francesco Rossi and Maurizia Lolli on LinkedIn