Operations Manager - Main Third Sector organization in the healthcare sector

• Oversee the daily activities of the facility, ensuring process efficiency and the quality of the service offered;
• Organize and motivate the team, planning shifts and activities to ensure adequate coverage and a positive work environment;
• Monitor customer satisfaction, implementing initiatives to improve customer service and loyalty;
• Ensure careful planning of the organization's activities, in line with the company policy guidelines approved by Management, with the aim of guaranteeing consistent, effective, and high-quality service;
• Maintain positive and effective relationships with external organizations and institutional bodies, in agreement with Management;
• Use KPIs to evaluate the effectiveness of operations and identify areas for improvement;
• Ensure compliance with business-specific, security, and privacy regulations, collaborating with the relevant departments.

Essentials/Must have

• Diploma or Degree level education in economic/administrative, legal or management disciplines;
• Previous experience in coordination roles in the services sector, particularly in personal services;
• Ability to manage customer relationships and improve their experience;
• Familiarity with health regulations and standard operating procedures;

Preferential/Nice to have

• Flexible hours and availability for regional mobility.
• Leadership, organizational and problem-solving skills;

The expected salary range is between 40/50 K

Ref. SP10120

Disclaimer:

PRAXI SpA (MLPS Authorization 13/I/0003868/03.04) believes that diversity and inclusion are key elements for the success and sustainability of organizations. We are committed to creating an inclusive work environment that promotes equal opportunity and respects the diversity of backgrounds, experiences, and opinions of our employees, partners, and customers.

We are committed to ensuring that all stages of the recruitment and selection process are conducted fairly and transparently, based solely on the skills, qualifications, and experience of applicants. Furthermore, we are committed to using neutral and inclusive language in our communications to avoid any form of gender discrimination or bias.

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